3999- Privacy Policy — Your Information Is Completely Safe

3999 (https://3999.bar) places the highest priority on its members' privacy. This Privacy Policy explains what information 3999 collects, how it is used, and what measures are taken to protect your data.

By using our platform through the 3999 website, mobile app, or any other digital channel, you are deemed to have accepted this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

3999 collects two types of information — data you provide directly, and data collected automatically through your use of the platform.

Directly Collected Information

• Registration Details: Name, mobile number, email address, date of birth
• Identity Verification: National ID, passport, or birth registration number (for KYC)
• Payment Information: Mobile banking numbers (bKash, Nagad, Rocket), transaction history
• Contact Information: Messages and complaints sent to support

Automatically Collected Information

• Device Information: Device type, operating system, browser
• IP Address & Location: In Security & Fraud Prevention
• Type of Use: Which games you play and how long, which pages you visit
• Cookies & Session Data: To enhance your browsing experience

3999 has clear and legitimate reasons for collecting your information. We never collect data that is not needed.

3999 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
• Functional Cookies: Remembering your language preferences and settings.
• Analytics Cookies: Understanding which parts of the site are used most — for service improvement.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may cause some site features to stop working.

3999 shares information with third parties only in the following limited circumstances:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — only the information necessary to complete transactions.
• Legal Obligations: Upon a court order or a legitimate request from a government authority.
• Fraud Prevention: With cybercrime investigation agencies where applicable.
• Game Provider: To determine game results and statistics — without revealing your identity.

3999 retains your information only for as long as necessary. All data is kept while your account remains active.

• Account Information: Up to 5 years after account closure (as required by law)
• Financial Transactions: 7 years (for audit and regulatory requirements)
• Cookies & Session Data: Typically 30 days to 1 year
• Support Conversations: 3 years after issue resolution

Once the designated period expires, data is securely deleted — no records are retained.

Every 3999 member has important rights regarding their own data. These rights are recognized under international data protection laws.

3999 employs multiple layers of security to protect your information, ensuring maximum protection on both technical and administrative fronts.

• 256-Bit SSL/TLS Encryption: Active across all data transmissions
• Two-Factor Authentication (2FA): An extra layer of security for your account
• Real-Time Fraud Detection: Unusual transactions are flagged instantly
• Firewall & Intrusion Detection: Protection Against External Threats
• Regular Security Audits: Regular Third-Party Audits
• Staff Training: Only authorised personnel may access specific data

Please keep in mind — no one can guarantee 100% security on the internet. 3999 ensures the highest possible level of protection, but users are also responsible for keeping their own account information safe.

3999's services are intended exclusively for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we are notified that we hold personal data belonging to a minor, that information will be deleted immediately and the associated account will be closed.

A note for parents — if you suspect your minor child has created an account on 3999, please contact our support team immediately.

3999 may update this Privacy Policy when necessary. In the event of changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will receive advance notification to your registered email address for any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly — so you always stay informed about how your data is being managed.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please get in touch with us:

• Live Chat: Active 24/7 — the fastest way to reach us
• Email: [email protected]
• Response Time: Within 72 hours at most